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Xshadow.

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Wednesday, 22. March 2017, 04:48

Staff comunication with players (or the lack of comunication)...

Just wondering... (ofc that it is because of these DC's going on) why the forum chat has been removed? it was the only "easy" way for us (players or visitors) to comunicate to the staff taking less time (minutes or hours sometimes...) and now its gonne, how can we players that cannot talk (voice chat) using that discord chat, can ask/talk about things like the question that is up right now (when it will be safe to loggin without disconnect?)... It would be nice if we could have the forum chat back, just as bad as having some faster feedback of what is happening...

I hope this is the right place and that there is not many typos in this post...

Xshadow 185 EX Ranger / Poseidon 17x Elementalist / Vexx 18x witch / VexX 16x EX Sin
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Wednesday, 22. March 2017, 05:10

I don't think you'll be given an official reason for the shoutbox being removed as I was told it was a decision from the higher-ups. As for Discord, you can also just use the text channels to get in touch with a GM or someone. With Discord there is at least a mobile app and you're *in theory* able to get in touch with a GM by notifying them directly there. Whether or not that amounts to faster response times, though, I cannot say...

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Vilya

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Wednesday, 22. March 2017, 10:45

Due to the hour of the issue, you likely would not have found a Game Master or Community Manager online in the forums either. Most of us were sleeping at that time.

There was no post about the disconnections for the same reason.

P.S. Discord is not only for Voice Chat, that is an option within the program.

Vilya
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Surestrike

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Wednesday, 22. March 2017, 12:42

I personally like discord more than the forum chat which frustrated me to no end...its much superior but, it would be nice if you had some kind of bot in there that reports can be given that might send a message that something is wrong in LC land :) There was nothing to do but to send private messages to the poor GM that left himself afk in discord last night. I am sure Raweno probably received a bunch of messages when returning to the computer.

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Xshadow.

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Wednesday, 22. March 2017, 17:25

I agree that the forum chat had some bad points, but it was a way for us to just get on the forum and read about wht was going on, and stay tunned to when the game would be up again, as for last night, i just gave up and went to bed...
Im sure im not the only that missed this info, but it was helpfull to know that discord can be used for text aswell...
Thx for the info every1 :)

Xshadow 185 EX Ranger / Poseidon 17x Elementalist / Vexx 18x witch / VexX 16x EX Sin
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Raweno

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Wednesday, 22. March 2017, 19:37

Ya did not know the App showed me as being online after i closed it. I will have to remember to log out of the app now. Have the dcs stop after this patch?

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Surestrike

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Thursday, 23. March 2017, 01:29

It showed you afk but, still logged in.

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Zorya

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Thursday, 23. March 2017, 01:45

I also apologize. I thought it just went to offline when I shut my laptop for the night. Mine will be logged out from now on.

Zorya
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Surestrike

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Thursday, 23. March 2017, 05:56

To be honest having someone or something afk to receive messages would be a good idea. Of course you would get messages from unwanted sources but, it would give us an avenue to at least send a message to somewhere to feel like we have done or duty to report any issues.

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Fulminar

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Thursday, 23. March 2017, 13:37

To be honest having someone or something afk to receive messages would be a good idea. Of course you would get messages from unwanted sources but, it would give us an avenue to at least send a message to somewhere to feel like we have done or duty to report any issues.



Hello,

You can always send a PM in forums and it will get to us. :)
I check my inbox regularly so it wont be missed :)
Fulminar
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Xshadow.

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11

Thursday, 23. March 2017, 18:26

That is the problem when all GM's are sleeping same time and we need them for an emergency... Give Raweno coffee and cookies and send him to the basement at night time to fix things for us :D ...

Xshadow 185 EX Ranger / Poseidon 17x Elementalist / Vexx 18x witch / VexX 16x EX Sin
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Pandia

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Friday, 24. March 2017, 09:59

Still the fact remains that sb was very useful to every1 to see if others have same issues within seconds, like today that login sever seems to be down for a short time.
And i honestly don't see the point of having to install a separate program running and consuming more of my pc's resources just to do what i was able to do till now by using my web browser. ;(
Why did it had to be removed? ?(

It would be nice to have it back.

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Vilya

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Friday, 24. March 2017, 12:01

You can access discord via browser as well, you do not need to install it.

Vilya
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