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Vilya

Community Manager (en/es/it/pl/ru)

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Registrierungsdatum: 3. September 2014

Wohnort: USA

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Dienstag, 5. März 2019, 23:44

VIP Bug Reporting | How to create a bug report

Dear Community!

In this section, you can report all the bugs that you have found on the VIP test server.
However, it is important that you stick to a format so that we can easily post and report the bugs.

Basically, it is always better if you post more than less information and describe as accurately as possible how the bug can be reproduced. Remember, no bug or issue is too small to report, so please be sure to let us know no matter what you find.


Which map did the error occur on? (Juno, Merak, etc.)
Which character were you playing which received the error? (Titan, Rogue, etc.)
What is the level of the character?
What items or buffs was the character using at the time of the error? (Potion of haste, Windy Hands, etc.)
Which monsters, if any, were you fighting when the bug occurred? (Blood Wolves, Sasquatch, etc.)
What were you doing when you received the error? (skills, running, teleporting etc.)
How many times did this error happen to you?


Bugs which can be exploited to give players an advantage and may even occur on the live server please do not write publicly here in the forum, instead private message the Community Manager or Send a ticket: Sending a ticket to Customer Support



Good luck testing.
Vilya
Community Manager EN/PL
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