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Remnant

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Messages: 52

Date d'inscription: 23/07/2015

Lieu: New York

Profession: Freelance Artist

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1

3 June 2019 16:50

Can't connect to download server

Hey... not sure if this has been asked elsewhere... but ....
So recently I kept getting booted off the game, something about XIGN saying "bla bla virus causes this" so I had avast scan everything, nothing found, same with malwarebytes...so I deleted the game, disabled all my firewalls and avast's shields... tried to redownload the game but keep getting the error "Unable to connect to download server. Please check your internet connection/firewall and try again."
I don't know what else to do? Or what I'm doing wrong? Thanks.

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Remnant

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Date d'inscription: 23/07/2015

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2

3 June 2019 17:22

Nevermind I got it finally...now to see if XIGN will keep booting me lol

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Remnant

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Date d'inscription: 23/07/2015

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3

3 June 2019 22:11

Now I am getting a new problem - could not init Xigncode E0191009

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Remnant

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Date d'inscription: 23/07/2015

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4

4 June 2019 3:08

Okay, nothing is helping. This error keeps popping up.

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Mendek

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Messages: 145

Date d'inscription: 14/10/2016

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5

4 June 2019 10:44

Try to add both LC and xigncode to your AV exceptions.
If it won't help kill unnecessary processes you've got running in background one by one and you'll know what's causing the problem.
Alternatively send xigncode log file to support@wellbia.com , but it may take a while before they answer.

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Remnant

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Date d'inscription: 23/07/2015

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6

5 June 2019 1:56

Try to add both LC and xigncode to your AV exceptions.
If it won't help kill unnecessary processes you've got running in background one by one and you'll know what's causing the problem.
Alternatively send xigncode log file to support@wellbia.com , but it may take a while before they answer.

Tried...still the same problem. I emailed them so hopefully they have answers.....
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Sarong

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Messages: 2

Date d'inscription: 08/05/2019

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7

5 June 2019 6:35

xigncode error e0191009

i had the exact same signcode error, check in the last chaos file, mine was in the bin file folder, turned out xtrap was there also, i removed xtrap file then lc opened fine with no xigncode error. gl and hope that solves ure issue as well :)

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Messages: 1

Date d'inscription: 26/04/2017

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8

5 June 2019 9:52

im getting same prob

ive done everything too cnat get game to download anyone have a version of downloader that doenst error

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Pandia

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9

5 June 2019 10:22

same error has appeared in the past to ppl playing other games.
if u google the "xincod3 0xe019101a error" i'm sure u'll find the related articles and how ppl have dealt with it

good luck

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unavailable

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Messages: 165

Date d'inscription: 14/01/2015

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10

5 June 2019 11:02

if the issue you are getting is that xigncode is kicking you off that has nothing to do with the game installer. It means something running on your system is interfering.
The following can be an issue:

1. Antivirus real-time scanning - add the lc folder to exclusions in both windows defender and AV
2. Pending windows updates and driver updates - if you have any pending updates they can also cause this
3. PC infected with virus or malware - can also cause issues, scan your pc to make sure its clean
4. any other monitoring / cleaning software. Saw cases where ccleaners background scan was causing xigncode to error out even.

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Remnant

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Date d'inscription: 23/07/2015

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11

5 June 2019 13:35

if the issue you are getting is that xigncode is kicking you off that has nothing to do with the game installer. It means something running on your system is interfering.
The following can be an issue:

1. Antivirus real-time scanning - add the lc folder to exclusions in both windows defender and AV
2. Pending windows updates and driver updates - if you have any pending updates they can also cause this
3. PC infected with virus or malware - can also cause issues, scan your pc to make sure its clean
4. any other monitoring / cleaning software. Saw cases where ccleaners background scan was causing xigncode to error out even.

I've done all that, and have also removed the xtrap folder. Going to see if quitting malwarebytes does anything?
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Remnant

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Date d'inscription: 23/07/2015

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12

5 June 2019 13:44

Nope...didnt help

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sanded11

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Date d'inscription: 05/06/2019

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13

5 June 2019 17:39

ive done everything too cnat get game to download anyone have a version of downloader that doenst error

I am having the same problem. Try to run downloader and I keep getting "cant connect to download server check internet or firewall" how do I get by this?
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Vilya

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Date d'inscription: 03/09/2014

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14

5 June 2019 19:42

Hi everyone,

I have notified the proper department to check into this. We apologize for the inconvenience and I hope it will be resolved as soon as possible. When I have news, I will pass it along.

Thank you all for your report and your patience.


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Es haben sich bereits 5 registrierte Benutzer bedankt.

Benutzer, die sich für diesen Beitrag bedankt haben:

Remnant (05.06.2019), sanded11 (06.06.2019), L3G4L1Z3 (06.06.2019), bringiton123456 (06.06.2019), Josh1121156 (13.06.2019)

Josh1121156

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Date d'inscription: 13/06/2019

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15

13 June 2019 8:25

Install issue

a few days ago the game started lagging badly to which I could not remedy through typical means. I was unable to uninstall without manually removing the files from my pc because I received the “can’t connect to server, check internet connection/firewall and try again” error. Now I’m unable to re-install due to the same error. I know it’s being looked into but in the mean time I plan on completely wiping my pc and trying again. Will update with results when possible. EDIT: upon full pc reset there was no change. Still received the same error upon opening the downloader.

Ce message a été modifié 1 fois. Dernière modification par "Josh1121156" (%13/%06/%2019, 12:00pm)

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Mehira

Game Master (pl)

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Messages: 194

Date d'inscription: 18/04/2019

Danksagungen: 22

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16

13 June 2019 16:32

Hello,

We are aware of this problem and are waiting for the solution. We appreciate your patience.

Thank you.

Mehira
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Ce message a été modifié 1 fois. Dernière modification par "Mehira" (%13/%06/%2019, 4:41pm)

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Remnant

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Messages: 52

Date d'inscription: 23/07/2015

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17

13 June 2019 17:24

a few days ago the game started lagging badly to which I could not remedy through typical means. I was unable to uninstall without manually removing the files from my pc because I received the “can’t connect to server, check internet connection/firewall and try again” error. Now I’m unable to re-install due to the same error. I know it’s being looked into but in the mean time I plan on completely wiping my pc and trying again. Will update with results when possible. EDIT: upon full pc reset there was no change. Still received the same error upon opening the downloader.

I noticed I have this problem on two separate computers. Luckily this one hasn't had any issues yet lol
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SirHansford

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Date d'inscription: 13/07/2015

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18

14 June 2019 21:11

Hi folks, Sirhansford here.

Hi all, I'm having an issue. On a newly formatted hard drive, (drive being good), I keep getting an error saying "unable to connect to download server please check your connection/firewall and try again". that is the specific message. I clearly don't have a connection issue as I'm typing this. I've disabled my firewall and windows defender and have no other anti-virus and still get this message. Any clue on what the issue could be? I've also tried launching LC on another computer that has had its instilliation for over 3 years and get an error that says "an error occurred while installing this patch file. Restart your PC and run the program again". Tried that several times and I can't even launch on it. FYI, just updated.

Edit: As early as last weekend, both PCs launched LC fine.

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SirHansford

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Date d'inscription: 13/07/2015

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19

14 June 2019 21:19

a few days ago the game started lagging badly to which I could not remedy through typical means. I was unable to uninstall without manually removing the files from my pc because I received the “can’t connect to server, check internet connection/firewall and try again” error. Now I’m unable to re-install due to the same error. I know it’s being looked into but in the mean time I plan on completely wiping my pc and trying again. Will update with results when possible. EDIT: upon full pc reset there was no change. Still received the same error upon opening the downloader.

I noticed I have this problem on two separate computers. Luckily this one hasn't had any issues yet lol
Hi Remy. Dunno what's up. I recently formated my SSD and HDD, just because it was time, wasn't LC related as I was able to log in on both PCs just last week. But for some odd reason, i'm getting the exact same issues after this last patch.
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Fulminar

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Date d'inscription: 10/07/2015

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20

15 June 2019 6:08

Hi,

We are aware of this issue and it is being worked on. Once it is resolved we will inform everyone.

Thank you,

Fulminar
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