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WarriorFairy

Joven aventurero

  • "WarriorFairy" inició esta conversación

Publicaciones: 8

Fecha de registro: 16. July 2015

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1

Thursday, 20. August 2015, 12:39

Mysterious Statue Bug

hi,

Did any1 hv same problem like me. my 6 items return from Trading Agent Roy .

The Mysterious Statue show pink colour, but when I try to receive my return items

the mysterious statue show empty. :(

my alt toon CrystalMaiden cleric 166

Katrissa

Esta publicación se ha editado 1 veces, editada por última vez por "WarriorFairy" (20. August 2015, 12:47)

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Lavy

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Publicaciones: 4

Fecha de registro: 11. August 2015

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2

Thursday, 20. August 2015, 13:03

Mysterious Bug from Mysterious Statue

Try to wait a bit , it might have a small delay before items are displayed. It this don't work, relog. Sometimes, mysterious "bulb" still light up after receiving all items.

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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" es mujer

Publicaciones: 8,643

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3

Thursday, 20. August 2015, 14:02

Hi,

We are aware this is an issue with some and it has been reported and documented. We will let everyone know what we find out as soon as we have news.

Thank you.


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WarriorFairy

Joven aventurero

  • "WarriorFairy" inició esta conversación

Publicaciones: 8

Fecha de registro: 16. July 2015

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4

Thursday, 20. August 2015, 15:10

Ty Vilya for quick respond

hope i can get back my 6 lost items back soon .


Thanks,

CrystalMaiden

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GenesisOfChaos

Joven aventurero

Publicaciones: 28

Fecha de registro: 21. July 2015

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5

Thursday, 20. August 2015, 15:41

Must be specific items, cause my Medals of Honor sold JUST fine. 8)

Rollin' in the gold this morn'.

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WarriorFairy

Joven aventurero

  • "WarriorFairy" inició esta conversación

Publicaciones: 8

Fecha de registro: 16. July 2015

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6

Thursday, 20. August 2015, 15:52

all 6 items is soul books

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GenesisOfChaos

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Publicaciones: 28

Fecha de registro: 21. July 2015

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7

Friday, 21. August 2015, 01:12

Do we need to send a ticket when this happens?

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Vilya

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8

Friday, 21. August 2015, 01:53

Not at this time as there is nothing support can do until the developers figure out the issue.


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GenesisOfChaos

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Publicaciones: 28

Fecha de registro: 21. July 2015

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9

Friday, 21. August 2015, 02:26

Alright.

Maybe recommend people don't try to redeem IC tokens then?

That's what I lost.

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ExcallabuR

Aspirante a héroe

Publicaciones: 79

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10

Friday, 21. August 2015, 04:23

RE: The IC token, could that have something to do with the 'placebo' tokens? Just out of curiosity...

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Welfare

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  • "Welfare" es hombre

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Fecha de registro: 30. July 2015

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11

Friday, 21. August 2015, 04:25

RE: The IC token, could that have something to do with the 'placebo' tokens? Just out of curiosity...

I didn't think this had anything to do with placebo tokens. I thought tokens were all the same and your account just had to pass a check before you received the items.
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ExcallabuR

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12

Friday, 21. August 2015, 05:08

Not technically, you get a 'placebo' in place of the real item until such time as you meet the criteria, if you gift the 'placebo' then the player only receives the 'placebo'. So if someone was able to sell this 'placebo' and the player buying it happened to get said 'placebo' perhaps that could be a reason as to why the token vanished...

I myself, haven't used tokens and that specific gifting system(at least not recently) so I am unsure of how it works, however I was only thinking in regard to the anti fraud protection post which says if said person doesn't meet requirements the item will not be delivered, and wondered if perhaps people are misleading players to buy these 'placebos' during the time frame.

Was only a thought on that specific point though.

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Esta publicación se ha editado 2 veces, editada por última vez por "ExcallabuR" (21. August 2015, 05:15)

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Meela

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Publicaciones: 32

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13

Friday, 21. August 2015, 05:22

You can buy the tokens from people's shops. They don't gift them.

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GenesisOfChaos

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Fecha de registro: 21. July 2015

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14

Friday, 21. August 2015, 05:28

You can buy the tokens from people's shops. They don't gift them.
^ Gifting tokens defeats their entire purpose.

And no, I didn't buy power boxes, I bought 22 50IC tokens.
I didn't think about them disappearing because everything else I sold in Roy today worked fine, unlike the other fine people in this thread.
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ExcallabuR

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15

Friday, 21. August 2015, 05:36

Yes I realise you can buy them lol, which is why I was thinking along the lines of someone selling a placebo item to unsuspecting victims (as I wasn't sure what this 'placebo' item was). E.g. Player A buys tokens, they transfer placebo to inventory and don't meet criteria for whitelist and within 48 hours item would have been deleted, but they attempt to sell said placebo to Player B during this timeframe, which means player B buys the placebo item not the actual item (if they looked the same, and of course if Gamigo didn't think of this while putting in place said protection or could be gifted to someone then that someone transfers the gifted placebo token to sell)

But fair play :), like I said was only a thought about the anti-fraud protection, that specific item disappearance may have been linked in some way, shape or form.

P.s. I got no cake from Gen or Meela :(

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Esta publicación se ha editado 3 veces, editada por última vez por "ExcallabuR" (21. August 2015, 05:44)

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Welfare

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  • "Welfare" es hombre

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Fecha de registro: 30. July 2015

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16

Friday, 21. August 2015, 06:02

Yes I realise you can buy them lol, which is why I was thinking along the lines of someone selling a placebo item to unsuspecting victims (as I wasn't sure what this 'placebo' item was). E.g. Player A buys tokens, they transfer placebo to inventory and don't meet criteria for whitelist and within 48 hours item would have been deleted, but they attempt to sell said placebo to Player B during this timeframe, which means player B buys the placebo item not the actual item (if they looked the same, and of course if Gamigo didn't think of this while putting in place said protection or could be gifted to someone then that someone transfers the gifted placebo token to sell)

But fair play :), like I said was only a thought about the anti-fraud protection, that specific item disappearance may have been linked in some way, shape or form.

P.s. I got no cake from Gen or Meela :(


Wait is this how it works? I figured that checking period was the time period between transferring the power boxes and waiting for tokens to appear, because you don't get the tokens straight away.
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Meela

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Publicaciones: 32

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17

Friday, 21. August 2015, 06:03

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

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Welfare

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18

Friday, 21. August 2015, 06:12

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

Yea no, I understood that. I just figured that waiting period between buyin them and recieving them was the check. I didn't even know the placebos existed. The more you know :P
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ExcallabuR

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19

Friday, 21. August 2015, 06:14

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

Which answered my question :). I wasn't aware of the placeholder being a powerbox :).
And #BirthdayCake :p.
EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" es mujer

Publicaciones: 8,643

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Ubicación: USA

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20

Friday, 21. August 2015, 13:16

I would like to note, if you have lost an item due to the stingy statue...please keep note of it and the date it occurred. If anything, when this is resolved we can still replace items lost by log checking if they cannot be auto returned. (Hopefully). Better to be safe.


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