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WarriorFairy

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Data rejestracji: 16.07.2015, 14:14

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1

20.08.2015, 12:39

Mysterious Statue Bug

hi,

Did any1 hv same problem like me. my 6 items return from Trading Agent Roy .

The Mysterious Statue show pink colour, but when I try to receive my return items

the mysterious statue show empty. :(

my alt toon CrystalMaiden cleric 166

Katrissa

Ten wpis został edytowany 1 razy, ostatnio przez »WarriorFairy« (20.08.2015, 12:47)

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Lavy

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Data rejestracji: 11.08.2015, 12:11

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2

20.08.2015, 13:03

Mysterious Bug from Mysterious Statue

Try to wait a bit , it might have a small delay before items are displayed. It this don't work, relog. Sometimes, mysterious "bulb" still light up after receiving all items.

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Vilya

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Data rejestracji: 03.09.2014, 12:07

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3

20.08.2015, 14:02

Hi,

We are aware this is an issue with some and it has been reported and documented. We will let everyone know what we find out as soon as we have news.

Thank you.


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WarriorFairy

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  • »WarriorFairy« jest autorem tego tematu

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Data rejestracji: 16.07.2015, 14:14

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4

20.08.2015, 15:10

Ty Vilya for quick respond

hope i can get back my 6 lost items back soon .


Thanks,

CrystalMaiden

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GenesisOfChaos

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Posty: 28

Data rejestracji: 21.07.2015, 09:18

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5

20.08.2015, 15:41

Must be specific items, cause my Medals of Honor sold JUST fine. 8)

Rollin' in the gold this morn'.

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WarriorFairy

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  • »WarriorFairy« jest autorem tego tematu

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Data rejestracji: 16.07.2015, 14:14

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6

20.08.2015, 15:52

all 6 items is soul books

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GenesisOfChaos

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Data rejestracji: 21.07.2015, 09:18

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7

21.08.2015, 01:12

Do we need to send a ticket when this happens?

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Vilya

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8

21.08.2015, 01:53

Not at this time as there is nothing support can do until the developers figure out the issue.


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GenesisOfChaos

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Data rejestracji: 21.07.2015, 09:18

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9

21.08.2015, 02:26

Alright.

Maybe recommend people don't try to redeem IC tokens then?

That's what I lost.

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ExcallabuR

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10

21.08.2015, 04:23

RE: The IC token, could that have something to do with the 'placebo' tokens? Just out of curiosity...

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Welfare

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Data rejestracji: 30.07.2015, 17:38

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11

21.08.2015, 04:25

RE: The IC token, could that have something to do with the 'placebo' tokens? Just out of curiosity...

I didn't think this had anything to do with placebo tokens. I thought tokens were all the same and your account just had to pass a check before you received the items.
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ExcallabuR

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12

21.08.2015, 05:08

Not technically, you get a 'placebo' in place of the real item until such time as you meet the criteria, if you gift the 'placebo' then the player only receives the 'placebo'. So if someone was able to sell this 'placebo' and the player buying it happened to get said 'placebo' perhaps that could be a reason as to why the token vanished...

I myself, haven't used tokens and that specific gifting system(at least not recently) so I am unsure of how it works, however I was only thinking in regard to the anti fraud protection post which says if said person doesn't meet requirements the item will not be delivered, and wondered if perhaps people are misleading players to buy these 'placebos' during the time frame.

Was only a thought on that specific point though.

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Ten wpis został edytowany 2 razy, ostatnio przez »ExcallabuR« (21.08.2015, 05:15)

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Meela

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13

21.08.2015, 05:22

You can buy the tokens from people's shops. They don't gift them.

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GenesisOfChaos

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Data rejestracji: 21.07.2015, 09:18

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14

21.08.2015, 05:28

You can buy the tokens from people's shops. They don't gift them.
^ Gifting tokens defeats their entire purpose.

And no, I didn't buy power boxes, I bought 22 50IC tokens.
I didn't think about them disappearing because everything else I sold in Roy today worked fine, unlike the other fine people in this thread.
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ExcallabuR

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15

21.08.2015, 05:36

Yes I realise you can buy them lol, which is why I was thinking along the lines of someone selling a placebo item to unsuspecting victims (as I wasn't sure what this 'placebo' item was). E.g. Player A buys tokens, they transfer placebo to inventory and don't meet criteria for whitelist and within 48 hours item would have been deleted, but they attempt to sell said placebo to Player B during this timeframe, which means player B buys the placebo item not the actual item (if they looked the same, and of course if Gamigo didn't think of this while putting in place said protection or could be gifted to someone then that someone transfers the gifted placebo token to sell)

But fair play :), like I said was only a thought about the anti-fraud protection, that specific item disappearance may have been linked in some way, shape or form.

P.s. I got no cake from Gen or Meela :(

EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Ten wpis został edytowany 3 razy, ostatnio przez »ExcallabuR« (21.08.2015, 05:44)

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Welfare

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Data rejestracji: 30.07.2015, 17:38

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16

21.08.2015, 06:02

Yes I realise you can buy them lol, which is why I was thinking along the lines of someone selling a placebo item to unsuspecting victims (as I wasn't sure what this 'placebo' item was). E.g. Player A buys tokens, they transfer placebo to inventory and don't meet criteria for whitelist and within 48 hours item would have been deleted, but they attempt to sell said placebo to Player B during this timeframe, which means player B buys the placebo item not the actual item (if they looked the same, and of course if Gamigo didn't think of this while putting in place said protection or could be gifted to someone then that someone transfers the gifted placebo token to sell)

But fair play :), like I said was only a thought about the anti-fraud protection, that specific item disappearance may have been linked in some way, shape or form.

P.s. I got no cake from Gen or Meela :(


Wait is this how it works? I figured that checking period was the time period between transferring the power boxes and waiting for tokens to appear, because you don't get the tokens straight away.
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Meela

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17

21.08.2015, 06:03

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

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Welfare

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18

21.08.2015, 06:12

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

Yea no, I understood that. I just figured that waiting period between buyin them and recieving them was the check. I didn't even know the placebos existed. The more you know :P
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ExcallabuR

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19

21.08.2015, 06:14

Nah the placeholder is a power box. People shouldn't get it mixed up. Cake for what o.o

Which answered my question :). I wasn't aware of the placeholder being a powerbox :).
And #BirthdayCake :p.
EzeEle 185 True Elementalist - EzeAssasin 16x Ex-Assassin - EzeArcher 16x Archer - EzeNS 16x NightShadow

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Vilya

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20

21.08.2015, 13:16

I would like to note, if you have lost an item due to the stingy statue...please keep note of it and the date it occurred. If anything, when this is resolved we can still replace items lost by log checking if they cannot be auto returned. (Hopefully). Better to be safe.


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