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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" is female
  • "Vilya" started this thread

Posts: 8,477

Date of registration: 3. September 2014

Location: USA

Occupation: Last Chaos Community Manager

Thanks: 277

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1

Wednesday, 9. November 2016, 18:20

US server Special Maintenance

Hello,

As some of you have noticed or experienced firsthand, we have an issue with items coming up missing from personal account storage. We are currently down so as to replace all these items for those missing them.

The underlying issue has been found and rectified, so now it is only a return of items. This might take a bit, I will keep you posted.

Thank you for your patience and understanding.

Vilya
Community Manager EN/PL
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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" is female
  • "Vilya" started this thread

Posts: 8,477

Date of registration: 3. September 2014

Location: USA

Occupation: Last Chaos Community Manager

Thanks: 277

  • Send private message

2

Wednesday, 9. November 2016, 19:11

The special maintenance has ended.

Fixes:
1) Fixed the error causing items to disappear for specific accounts
2) Replaced missing items

Vilya
Community Manager EN/PL
Homepage | Support|
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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" is female
  • "Vilya" started this thread

Posts: 8,477

Date of registration: 3. September 2014

Location: USA

Occupation: Last Chaos Community Manager

Thanks: 277

  • Send private message

3

Wednesday, 9. November 2016, 22:41

Hello again!

We are back down, the issue was not fully resolved as we thought.

Thank you for your patience.

Vilya
Community Manager EN/PL
Homepage | Support|
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Vilya

Community Manager (en/es/it/pl/ru)

  • "Vilya" is female
  • "Vilya" started this thread

Posts: 8,477

Date of registration: 3. September 2014

Location: USA

Occupation: Last Chaos Community Manager

Thanks: 277

  • Send private message

4

Wednesday, 9. November 2016, 22:53

We are back up. If you are still missing items, please provide the following in PRIVATE message to me.

Account name:
In game character name:
Items lost:
Date/Time:

Vilya
Community Manager EN/PL
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